Refund & Shipping policies
Shipping
The shipping rates to the 48 U.S. states is automatically calculated at check out for extra small orders. For all other orders in the Continental U.S. Alaska and Hawaii is $10-$25, depending on weight.
Free shipping to Continental U.S. on orders of $150 or more.
In order to minimize risk of lost or stolen packages we offer a signature required shipping option where delivery of the package will require a signature from someone at the designated shipping address. International shipping rates are calculated based on weight, size, and location. Duties & Taxes are not included and the recipient will be responsible for paying these charges. These charges are different depending on the country it is being shipped to and the price of the item you ordered.
Please allow 3 business days for order processing and verification, and up to an additional 2-10 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.
SHIPPING
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You will receive confirmation once your order is processed and another e-mail once your order is shipped with a tracking number
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We ship worldwide.
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Please make sure you check out with the correct address. We are not responsible for orders being sent to the wrong destination.
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If you have checked out with the wrong address and need the order to be redirected, please note that additional shipping fee's may apply
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Due to high volume of orders it may take up to 2-3 business days to receive a tracking number for your order. If you don't receive a tracking number after that time please contact psycoboards@gmail.com